faqs

about orders

When will my order ship?

Because Roots Metals is a one woman show, a good estimate is 3-4 weeks after the order has been placed. Shipping times are listed in the product descriptions. 

When there are new product drops, shipping might take a bit longer. I usually post shipping updates in my Instagram stories, or you can email me at debbie@rootsmetals.com with questions about your order. 

 

What's your return and refund policy?

I do not accept returns or refund orders unless they have arrived damaged. If that is the case, please contact me via email at debbie@rootsmetals.com with your order number. 

 

Can I track my order?

Yep! After your order has shipped, you will receive tracking information in your email. Make sure to check your junk folder if you can't find it. 

 

about work opportunities 

What sort of work do you do?

I primarily write educational Jewish history and antisemitism content for both social media and other projects. I am also available for consulting and speaking engagements. 

 

Can we work together?

Absolutely! Send me an email at debbie@rootsmetals.com or fill out the contact form on the home page. 

 

What are your lecture topics?

I can do moderated question and answer sessions or lectures on a number of topics, including fighting online antisemitism, introduction to antisemitism, understanding Jewish identity, rebuilding after the Holocaust, how we can improve Jewish education, and more. 

 

What are your academic qualifications?

I have a BS in journalism from Syracuse University and an MFA in creative writing from the University of San Francisco. I've worked both academically and professionally in the Jewish sphere for over a decade, since I was an educator at Costa Rica's Jewish museum. 

 

Do you post sponsored content?

Very, very rarely, if I feel that it is aligned with my work. For inquiries, please email me at debbie@rootsmetals.com. 

 

media inquiries

Do you do interviews?

Yes! Email me at debbie@rootsmetals.com with your inquiry.